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Meet our Staff

Click on one of the people below to find out more information.

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  • Fred Poole
    Infiniti Sales Specialist
    Fred Poole
    (888) 796-0587

    I guess you could say I'm a seasoned veteran. My sales license is from 1968 and I've been leasing cars since the 1970's. Early in 1999 I joined Infiniti of Willow Grove and I have had the pleasure of helping loyal customers drive the amazing Infiniti brand of cars ever since.  


    You can read third party testimonials for Fred on DealerRater.com here:

    http://www.dealerrater.com/sales/Fred-Poole-review-12265/


    Hobbies:  Sports and The Jersey Shore - where to eat?  I love them all!

    Days Off:  Thursday

    Awards:  Winner New Car Salesperson of the Year: 2009, 2010, 2011


     

  • Marshall Danien
    Infiniti Brand Specialist
    Marshall Danien

    Marshall joined Infiniti of Willow Grove sales team in 2012 after many great years in the automotive sales industry.  Marshall quickly became an Infiniti Certified Brand Specialist helping customers to lease and purchase an extensive list of models in the Infiniti lineup.


    Marshall enjoys making customers smile, exceeding their expectations with his attention to listening to the customer's needs and finding the right car.

  • Steve Kardos
    Infiniti Brand Specialist
    Steve Kardos
    888-796-0587

    Steve has over two decades of customer service, sales and management experience.  Steve began his automotive career in 2012 with Infiniti of Willow Grove where he prides himself on helping customers find the right vehicle for each of their specific needs.  Steve completed his Infiniti Certification and is eager to demonstrate what makes the Infiniti brand so inspiring.  Please contact Steve anytime for a test drive to experience the exceptional luxury, handling, and performance that Infiniti offers. He is sure you will enjoy the ride!


    Fun Facts:  Steve is an alcohol alchemist with the ability to mix a vast array of drinks with flavors that will excite your tastebuds.  On the weekends Steve enjoys cooking and entertaining for friends and family.  On rare occasion, you can find Steve practicing a stand-up comedy routine at a local comedy club.



  • Happy Laskar
    Infiniti Sales Specialist
    Happy Laskar

    Happy joined Infiniti of Willow Grove sales team in 2012 and quickly became an Infiniti Certified Brand Specialist helping customers to lease and purchase an extensive list of models in the Infiniti lineup.


    Happy enjoys working with customers in every facet of their vehicle purchasing experience, whether you need research and reviews, test drive models, or comparison quotes to help you choose the best scenario -- Happy can get you there!

  • Scott Messmore
    Infiniti Brand Specialist
    Scott Messmore


  • Dan Ruggiero
    Infiniti Brand Specialist
    Dan Ruggiero
    215-784-9320

    Dan brings a fresh face to the car buisness, since joining the great sales team at Infiniti of Willow Grove in 2010 he has helped many satisfied customers find the car of their dreams. Dan enjoys working with customers to find them the best possible terms and vehicle options to fit their specific needs and strives to make every customer have a fun and pleasant experience while purchasing their new or pre-owned car from Infiniti of Willow Grove. In his free time Dan tries to attend as many sporting events as possible ( eagles, sixers, flyers, phillies ).

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  • Frank Santoro
    Infiniti Brand Specialist
    Frank Santoro
    888-796-0587

    Frank joined the team at Infiniti of Willow Grove in 2011 after many happy years in the automotive industry.  He loves getting to know his customers so that he may provide an exceptional buying experience, tailored to their specific needs, and delivering a new car they will enjoy for many years with family or friends. 


    Frank has extensive experience with Pre-owned vehicles and enjoys finding a great used car value for his customers that know a good vehicle when they see one.

    Here are just a few things Frank's customers have said: 

    "I recently had to pleasure of doing business with Infiniti of Willow Grove/ Certified Sales Consultant, Mr. Frank Santoro. My purchase is a 2004 GMC Envoy XL. I have to put out there that my experience at this particular dealership was absolutely the best experience I have ever had with any dealership. I received a good deal and outstanding customer service."

    "Excellent sales experience!! I recently (3/19/2012) purchased my new 2012 Infiniti G37x coupe from Infiniti of Willow Grove and Mr Frank Santoro and could not of been more pleased with the ease of purchasing the new car. Frank made the entire process extremely simple and quick, from my first internet inquiry through the day of delivery. Frank definitely exceeded my expectations throughout the sales process with his level of professionalism and customer service."


    Read more of Frank's testimonials on the third party site DealerRater.com: 
    http://www.dealerrater.com/sales/Frank-Santoro-review-81050/


  • Tom Vile
    Infiniti Sales Specialist
    Tom Vile
    888-796-0587


  • Frank Vitolo
    Infiniti Sales Consultant
    Frank Vitolo
    888-796-0587

    Frank Vitolo joined Infiniti of Willow Grove in 2010 and quickly became the #1 Pre-owned vehicle salesperson for his experience and knowledge about every make and model we have for sale.  Frank loves cars of all shapes and sizes.  Since 1996 Frank has made many loyal customers very happy and he's enjoyed every minute.


    Born in Brooklyn, NY, Frank enjoys watching and playing sports with his kids. On the weekends you can find Frank watching a ballgame or attending church.  


    Frank Facts:  

    First Car:  Caddy El Dorado Triple White 
    Secret Talents:  I used to play AA baseball and I have a pretty good knowledge of history -- next time you are in the store test me out 

      
     

  • Kevin Niklauski (GSM)
    General Sales Manager
    Kevin Niklauski (GSM)
    215-784-9320


  • Rob Nourie (Manager)
    Pre-owned Manager
    Rob Nourie (Manager)

    Rob Nourie is the Pre-owned Manager for Infiniti of Willow Grove.  Since joining the team in early 2013, Rob has provided his great knowledge and experience as a 9 year used car expert to stocking and pricing all of our pre-owned vehicles right from the start.


    Rob uses our Smart Pricing technology to create a better way to purchase a car. At Willow Grove, you don't have to be a good negotiator to get a good deal. We price our vehicles right from the start, allowing you more time to evaluate each car based on key factors that matter most to you. With Smart Pricing, customers at Willow Grove can make Smart Decisions knowing that we have invested the time to set the best prices right upfront.

  • Brad Jeffery (Manager)
    Pre-owned Manager
    Brad Jeffery (Manager)
    888-796-0587

    Brad Jeffery joined Infiniti and Audi Willow Grove in 2009 and has great knowledge on almost every make and model Pre-owned vehicle.  Brad is an appraisal specialist and uses the InfinitiWG Smart Pricing model which saves customers time and money using extensive proprietary software tools that allow Infiniti of Willow Grove to beat anyone's prices.


    When he's not working (almost 24/7) you can find Brad relaxing at home and tending to some home-improvements.  On the weekends, Brad is known to be the best bar room darts player in Montgomery County, watch out!

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  • Greg Black (Finance)
    Infiniti Business Mgr
    Greg Black (Finance)
    888-796-0587

    Greg Black joined Infiniti of Willow Grove in 2011 as an Infiniti Sales specialist.  He won numerous awards for Customer Service and Sales Quality including Infiniti Pre-owned Employee of the year in 2011.


    In the Fall of 2012 Greg was promoted to be the Infiniti Finance Manager, with his vast experience in used car and new car financing he has become a great customer advocate.  Greg prides himself on getting the best financing terms for every situation, Lease, Purchase, with a Trade-In or without, Greg can show you how to save money during your purchase.

    Greg enjoys spending time with his family and when he's not at home you can find him on the golf course in almost any weather condition.  Greg once shot a 67 without using his driver.

  • Greg Haraway (Manager)
    Sales Manager
    Greg Haraway (Manager)
    215-784-9320

    Greg joined the team at Willow Grove in January 2012 as the Internet Sales Manager working with customers who visited online.  His excellent communication skills and willingness to go the extra mile for all of his customers provided a great opportunity in the Summer 2012 when Greg was promoted to Sales Manager.  He loves working with people to find the best car for their needs and looks forward to working with you on your next vehicle purchase!


    Greg can be reached via phone or email to help you with your car purchasing needs.

  • Ian Jeffery (GM)
    General Manager
    Ian Jeffery (GM)
    (888) 944-6346


  • Mr. Trophy
    for the Salesperson of the Month
    Mr. Trophy

    Hi There,
    I'm the Salesperson of the Month Trophy awarded to the most oustanding salesperson each month.  You can win me by achieving the highest customer satisfaction and show a willingness to improve all facets of the car buying experience for each and every customer you meet.  You must be a pleasant co-worker and salesperson, treat customers with the utmost respect and professionalism, and strive to exceed their needs both before and after they purchase an Infiniti car.

    If you believe someone deserves this trophy, email internetsales@infinitiwg.com with a brief description and they will be considered for the Salesperson of the Month Award!